Our Story

Built on Service,
Delivered with Speed.

A husband and wife. A Navy veteran's discipline. A teacher's heart. And a promise that's never been broken: ice in as little as 45 minutes.

The Team Behind the Ice

Meet Blair & J'aimee Greenlaw

Married 25 years. Two kids. Built this business from nothing - driven by values they live by every single day.

Blair Greenlaw, Co-founder, Emergency Ice Delivery
Co-Founder

Blair Greenlaw

U.S. Navy Veteran & Operations Lead

Blair's years in the Navy forged the traits that define Emergency Ice Delivery: discipline under pressure, precision logistics, and a commitment to showing up — no matter what. He doesn't see deliveries. He sees solutions — a restaurant saved, a shift completed, a manager who stays on their floor.

J'aimee Greenlaw, Co-founder, Emergency Ice Delivery
Co-Founder

J'aimee Greenlaw

Former Teacher & Customer Experience Lead

J'aimee spent years in the classroom learning something that transfers directly to business: every person you serve deserves your full attention. Her background in education gave Emergency Ice Delivery its warmth — the reason customers call back, the reason they trust us on their worst nights. That empathy is our competitive advantage.

Our Mission

"To keep your business running so you can keep your customers happy."

Restaurants exist to create moments. A table where people set down their phones, look each other in the eye, and remember what actually matters. That's the experience your guests are paying for - and it's the experience Emergency Ice Delivery exists to protect.

When your ice machine fails, we're not just delivering ice. We're giving back mental space to serve. The relief of knowing you can stay focused on your guests instead of scrambling for a solution. That's what Blair and J'aimee set out to deliver four years ago - and it drives every order today.

Ice is the product. Relief is the promise.

Speed

In as little as 45 minutes — when your shift is on the line there's no room for "we'll be there when we can get there." We're there as soon as possible.

Reliability

We show up. Day, night, weekend, holiday - when you need ice, we deliver. No excuses, no dropped calls, no delays.

Service

Your success is our mission. We built this for the manager who would otherwise need to leave their floor to get ice. We're your silent team member.

Order Online Call Now

Our Promise - Every Single Order

Four years. One promise.
Never broken.

Restaurants, bars, events, construction sites - we deliver clean, top quality ice directly to you, any day, any time.

4+
Years Serving
the Southeast
6
Active Markets Across
FL, SC, NC & GA
75min
Average Dispatch
to Your Door
129+
Verified 5-Star
Customer Reviews