Frequently Asked Questions
Everything You Need to Know About Emergency Ice Delivery
Need ice—fast? We’ve got you covered. Below are answers to the most common questions we get about our services, delivery times, pricing, and more.
How fast can you deliver ice?
We can deliver ice in as little as 45 minutes, depending on your location and availability. We operate with on-call local drivers, so you get rapid service exactly when you need it—day or night.
What’s the minimum order size?
Our minimum delivery is 100 pounds of ice, which is just 5 bags of 20 lbs each. Whether you’re a small bar or a large venue, we’re happy to deliver—no massive order required.
How much does emergency ice delivery cost?
We offer some of the best prices in the industry for emergency ice delivery. Pricing is based on the delivery location and quantity, but we don’t charge outrageous emergency fees or markups. Our goal is to get you the ice you need—fast and affordably.
What areas do you serve?
We serve a wide range of cities across the Southeast, including:
Columbia, SC Area – Columbia, Lexington, Irmo, Cayce, West Columbia, Camden, Newberry, Orangeburg, Sumter, Blythewood
Greater Jacksonville Area – Jacksonville, Jacksonville Beach, Neptune Beach, Atlantic Beach, Ponte Vedra Beach, Orange Park, Nocatee, Fernandina Beach, Amelia Island, Yulee, Kingsland, GA, St. Mary’s, GA
St. Augustine, FL & Coastal Areas – St. Augustine, Jacksonville Beach, Palm Coast, Ponte Vedra Beach, Green Cove Springs, Flagler Beach, Hastings, Vilano Beach, Crescent Beach
(COMING SOON) Upstate South Carolina – Greenville, Spartanburg, Anderson, Greer, Simpsonville, Easley, Travelers Rest, Gaffney, Boiling Springs, Duncan, Clemson, Hendersonville, NC
(COMING SOON) Charleston, SC Area – Charleston, Mount Pleasant, North Charleston, Summerville, Goose Creek, Hanahan, Ladson, Isle of Palms, Moncks Corner
And GROWING!
What type of ice do you deliver?
We deliver clean, highly filtered ice in 20 lb. sizes. Perfect for drink service, ice bins, coolers, or emergency use. Bulk delivery is available for high-volume customers.
Do you offer 24/7 delivery?
Yes! We operate 24 hours a day, 7 days a week—including weekends and holidays. Ice emergencies don’t keep office hours, and neither do we.
How do I know my delivery arrived?
Every delivery includes a proof-of-delivery (POD) photo taken by our driver at the drop-off location. You’ll get confirmation that your ice was delivered exactly when and where you needed it.
Do you deliver to businesses only, or homes too?
Our service is primarily designed for businesses, events, venues, and job sites, but we can also deliver to residential locations for special occasions or large gatherings.
Can I set up a corporate account for deliveries?
Yes! We offer corporate account setup for emergency and recurring needs, events, or seasonal service. Contact us directly to get started.
How do I place an order?
It’s easy! Call us directly or order online. Our team will confirm your order, delivery time, and pricing—and dispatch a driver right away.
